Let Go & Lead With Maril Macdonald

In Pulitzer-nominated sportswriter Sally Jenkins’ experience, great leaders are less in the business of winning than the business of teaching.   Over a wide-ranging conversation, Maril and Sally explore the leadership lessons Sally has learned from a career interviewing and writing about the world’s great athletes and coaches.  They discuss why discipline is something that leaders can’t impose, but have to call up from within people; why it’s less important to take a popular position than a good position; and why leadership is less like holding the steering wheel and more like conducing an orchestra.   Learn about:   3:18 The leadership factor with the most impact 6:21 Why winning isn’t the only motivator for leaders 7:49 Why discipline is misunderstood and an interior construct 24:44 What leaders most need to let go of     —  Sally Jenkins began her second stint at The Washington Post in 2000 after spending the previous decade working as a book author and as a magazine writer. She was named the nation’s top

For Vada Manager, everything comes back to relationships. Throughout a career serving on countless Boards of Directors and advising everyone from Nelson Mandela to Nike founder Phil Knight to the New York Yankees’ George Steinbrenner, Manager has accumulated more than 14,000 contacts in his rolodex, and he’s quick to tout this number with students and mentees. Relationships, he says, come full circle — and his career has been driven by them. Nurturing those relationships through thoughtful gestures and regular contact means that you’re always top of mind for opportunities and your connections remain eager to assist you when they can.     Over a wide-ranging conversation, he and Maril discuss the evolving role of corporate Board members; what companies should ask before they get involved in ESG issues; and the strong culture and leadership that successful businesses of all sizes have in common. To Manager, the best leaders trust the people they hire, build cultures of high “failure tolerance” and remain hum

For researcher, professor and author Zach Mercurio, “mattering” is not a new buzz word: it’s a primal human survival instinct embedded in our brains from 6 million years of programming, and something businesses need to take very seriously. Zach is an expert in what makes work meaningful, and to him, the facts are clear: Meaningfulness is not developed through a program or initiative — it’s developed and maintained through human interactions. He and Maril discuss why it’s so important for people to know that they’re significant to others; why often, we blame humans for problems that are actually the fault of bad processes and systems; why your organizational purpose needs to be rooted in truth; why so much of Zach’s work involves taking the intuitive, common-sense ideas of natural leaders and trying to make them common practice.   Learn about:   6:39 Why people problems are often system problems 9:26 Creating environments where people matter 15:16 The difference between having purpose and being purposef

Ann Powell, Vice President and Chief Human Resources Officer at Bristol Myers Squibb, talks with Maril about her leadership journey. The culture of “radical inclusivity” Powell has shepherded at BMS has allowed the company to continuously and successfully transform the past several years, and Powell has learned a lot through the work. She and Maril discuss the evolution of HR from an administrative function to a strategic business function; why Powell sees storytelling as an absolutely critical skill for HR leaders; and what BMS is doing to promote workforce wellbeing — a topic that Powell believes will become a powerful competitive advantage and differentiator for the businesses that choose to prioritize it.   Learn about:   4:33 The evolution of culture and HR 11:43 Merging data and storytelling for impact 20:33 Building a radically inclusive culture 27:25 Creating an ecosystem for inclusivity   —  Ann M. Powell is the global head of Human Resources for Bristol Myers Squibb. She is deeply committe

Leadership expert, Harvard Business School Senior Lecturer and bestselling author of Friendly Fire Scott A. Snook discusses what he’s learned over his time in the military and academia about what it takes to lead. Snook, a decorated veteran and victim of friendly fire himself, studies these incidents of tragedy as a way to make sense of — and ultimately prevent — organizational dysfunction. Among other things, they discuss why every leadership program should cover “followership” and the art of managing up; how leaders fundamentally cannot control outcomes, and can only shift the odds; the importance of finding the right balance between high challenge and high support; and why ultimately, what leaders need most is self-awareness and self-acceptance — or, in other words, to be both socially intelligent and secure.       Learn about:   11:42 How Scott describes leadership 14:13 The deep connection between leadership and “followership” 19:00 The organizational lessons from a “friendly fire” incident 23:

In this episode of Let Go & Lead, Maril talks with bestselling author, world-class coach and CEO and Co-Founder of Disruption Advisors Whitney Johnson. After a successful career on Wall Street, Whitney had an epiphany: she wanted to apply the immense knowledge she’d gained from modeling and analyzing stock performance to see if the same rules could be applied to people. Over a wide-ranging conversation around disruption, Whitney speaks to the power of personal disruption; explains her S-curve model, which she uses to better understand how individuals change and grow; and walks through the seven accelerants of productive disruption. At Gagen MacDonald, we believe that transformation starts within, and Whitney’s work deeply reinforces the idea: to change an organization, you need to start by changing yourself.   Learn about:   7:07 Defining the S-curve of learning 10:30 The seven accelerants of personal disruption 14:37 How to disrupt yourself 21:07 How to deal with change detractors 26:22 Tacklin

In this episode of Let Go & Lead, Maril talks with bestselling author and lauded employee engagement expert Mark Crowley. Over 25 years, Crowley drove unprecedented success as a leader in the financial services industry by focusing on a simple but powerful idea: when human beings thrive, organizations thrive as well. He and Maril discuss the unprecedented opportunity leaders have right now to reinvent how we lead and manage people by focusing more on how we make people feel. When leaders trust in human connection and give people more emotional support, they allow themselves to set higher expectations, as well — driving well-being, engagement, retention and broader organizational success. With confidence gained from personal experience, Mark is passionate that any organization can see these business gains by leading in this manner.   Learn about:   3:30 The four keys to leading from the heart 23:33 Learning from cows about leading with love 27:55 The science of leading from the heart 31:04 Leading

In this episode of Let Go & Lead, Maril talks with lauded author, scholar and Harvard Business School professor Amy Edmondson, whose pioneering research into psychological safety has massively impacted the world of work. Amy breaks down what psychological safety is, what it isn’t and three key things leaders need to do to foster it.   Over a ranging conversation, she and Maril discuss the immense importance of leaders in the middle; why leaders need to maintain a beginner’s mind; and why psychological safety — or, as Amy defines it, “permission for candor” — must be balanced with a commitment to excellence for an organization to succeed.   Learn about:  3:30 How to build a learning organization 7:03 Creating an environment of psychological safety 12:56 The changing dynamics of modern teams 20:23 Key misconceptions about psychological safety 22:51 Fostering psychological safety in uncertain times 32:32 The science of “Failing Well” 37:55 What leaders need to let go of   —  Amy C. Edmondson i

In this episode of Let Go & Lead, Maril talks with Sylvia Burwell, the 15th president of American University. She shares the leadership principles that have guided her through an impressive and wide-ranging leadership career — from serving as U.S. Secretary of Health and Human Services during the Obama administration to Chief Operating Officer at Bill & Melinda Gates Foundation to her current role as the first woman to lead American University. Sylvia and Maril discuss the importance, for a leader, of creating a leadership team that doesn’t look like you, with true diversity of perspective; of being a calm, optimistic presence during crisis; and of taking it on yourself to “see around the corner” as a leader — to ensure your energy goes more toward anticipating the future than preserving the past.   Learn about: 10:55 Three critical leadership principles 12:01 The key elements of great teams 14:52 How inclusion creates excellence 22:10 The role of community to build alignment 27:44 The role of emotion

In this episode of Let Go & Lead, Maril talks with Wendy Short Bartie, Senior Vice President & Chief of Staff to the CEO at Bristol Myers Squibb. The gift for leadership that has made Wendy such a fast riser in the pharmaceutical industry, since leaving her original legal career, shines throughout this vibrant conversation. They discuss Wendy’s journey as a leader, and how her focus has shifted, over time, from practicing leadership to preparing others to be great leaders; why empathy has a lot to do with understanding gaps between intention and impact; and the crucial role of the leader as “air traffic controller” — the person who actively creates space for a diversity of perspectives and opinions — during meetings. Learn about: 4:58 Building a leadership legacy in an organization 8:32 Leading using the skill of influence 9:16 The power of listening 11:09 The power to S.P.E.A.K. like a leader 16:09 Mentoring and growing great leaders 19:34: The power of an “I Love Me” letter 23:36 The critical leader

In this episode of Let Go & Lead, Maril and renowned author and leadership coach Marshall Goldsmith continue their discussion about Marshall’s book, The Earned Life. In this episode, their focus turns to leadership. They discuss the five key factors about leading today, how leaders can productively disagree; why when you’re leading knowledge workers, you can’t lead by telling; and the value of asking — today — what will matter most to your 95-year-old self. Across Marshall’s insights and anecdotes, the conversation returns repeatedly to the importance of maintaining perspective, trusting the process, telling the truth, and protecting your peace. Learn about: 4:23 Advice for leaders struggling to meet goals 6:44 The subtle art of making a positive difference 11:39 The Five Key Factors to Leading Today 20:06 How to truly get engagement 22:20 Are leaders made or born? 23:53 Leadership requirements for today’s environment 26:15 What leaders most need to let go of — Dr. Marshall Goldsmith is a member of the Th

In this episode of Let Go & Lead, renowned author and leadership coach Marshall Goldsmith talks with Maril about the hard work of becoming a better leader — work that is, in his words, “incredibly easy to understand and difficult to do.” Across this wide-ranging conversation, Marshall and Maril touch on cognitive dissonance theory, and the “superstition trap” that leaders often fall into. Marshall introduces the idea of happiness as a product of alignment between aspirations, ambitions and day-to-day actions; and the deep mindset shift to go from being a high individual achiever to an effective leader of an organization.  Learn about: 7:39 The Building Blocks of Discipline from “The Earned Life” 13:18 Finding true happiness 19:16 Motivating behavioral change in your people 21:49 Why following up is vital to making change happen 25:50 The path to achieving genuine success 29:36 Why results are a poor measure of success — Dr. Marshall Goldsmith is a member of the Thinkers 50 Hall of Fame.  He is the only tw

In this episode of Let Go & Lead, Jeremy Dean, Founder and Master Gamemaker at riders&elephants, talks with Maril about the elephant in the room of corporate culture: emotion. Emotion is core to belief, which is core to motivating people. Yet often, when undertaking a culture change or business transformation, leaders will start by thinking about the values and behaviors they desire; not how they want people to feel.  Why is this? Because emotions are hard to talk about. Jeremy’s organization has found success making it easier through an unusual method: “gamifying” the conversation through a card game for organizations.  Learn about: 3:58 What is emotional culture? 6:01 How emotions govern beliefs and behaviors 7:34 The importance of discussing unpleasant emotions 11:45 How to “gamify” the emotion discussion 21:56 Understanding emotional sub-cultures in an organization —  Jeremy is the Founder and Master Gamemaker at riders&elephants. R&E design games to help people express themselves through

In this episode of Let Go & Lead, accomplished change leader and founder and CEO of We Need Social Celine Schillinger talks with Maril about the relational leadership skills required in today’s business world — and how much those differ from what we’ve been taught to value in leaders. Schillinger, the author of Dare to Un-lead, sees eye-to-eye with Maril’s people-first lens on change leadership. The two discuss the vulnerability and self-effacement required to create movements inside companies, the immense power of co-creating solutions with employees and how often, the best way to improve business outcomes is simply to prioritize building a community of people who care for each other.     Learn about: 10:54 Why the typical change approach has no heart 14:18 How companies can co-create change 18:47 How “Un-leading” differs from traditional leadership 25:25 Why leaders need to evolve to “Un-lead” 36:28 Creating movements in a hybrid world 55:55 Takeaways from the episode —  A pioneering voice in Engagement

In this episode of Let Go & Lead, Innovisor Founder and CEO Jeppe Hansgaard talks with Maril about how influence really works within organizations. Diving into the field of Organizational Network Analysis (ONA), they discuss the enormous impact that a few employees have on the success of their entire organizations — Innovisor has shown that just 3 percent of your employees can impact up to 90 percent of change — and how rarely leaders can guess who those people really are within their own ranks. Jeppe and Maril explore the different ways that networks change as you progress up organizations; how Gagen’s Six Levers of Culture can go hand-in-hand with ONA; and the promise of network analysis as a boon for human connection, belonging and organizational agility.  Learn about: 5:23 How 3% of your employees impact 90% of change  9:54 How COVID-19 has changed organizational networks  11:23 Understanding gender in informal networks  14:39 How Gagen’s Six Levers of Culture connect to organizational netw

In this episode of Let Go & Lead, business leader, writer and speaker Niven Postma speaks with Maril about the importance of recognizing and navigating office politics. She and Maril talk about Niven’s journey toward focusing on office politics — one which, ironically enough, began with her getting fired — and proceed into a wide-ranging conversation about the balancing acts of leadership. They discuss the “tough empathy” that leaders must find, what it takes to get politically smart in the workplace and how Niven’s ideas sync with Gagen’s Three Things that Change Everything framework. Learn about: Niven and Maril explore… 13:51 The difference between Control and Controls (social 1) 17:55 Balancing control and letting go 18:29 Tough empathy: compassion + accountability 20:47 How to build mutual commitment 29:04 Why political intelligence is as critical as EQ & IQ (social 2) 33:59 How leaders contribute to office politics 38:59 Office politics in a remote/hybrid world Niven Postma has held executive po

In this episode of Let Go & Lead, entrepreneur, best-selling author and speaker Seth Godin talks with Maril about reinvention, and we can better lead our teams through change. They discuss the challenge — and benefit — of letting go of sunk costs, the difference between managing and leading change, how impostor syndrome can be a good thing for leaders and why tension is necessary to drive change. Listen to the full episode below. Learn about: 4:42 The illusion that companies need to let go of 8:17 The mindset that fuels the imagination 9:57 Advice for leaders leading large transformations 12:01 Why impostor syndrome can be productive for leaders 19:22 How Seth navigates the overcrowded media landscape 26:25 Why tension is necessary to lead change Seth Godin is a best-selling author, entrepreneur, teacher, speaker, podcaster and world-renowned expert on creativity and creative entrepreneurship. He has launched one of the most popular blogs in the world, seths.blog, and written 20 best-selling books. His 20

In this episode of Let Go & Lead, Dani Brown, Senior Vice President and Chief Information Officer at Whirlpool Corporation, speaks with Maril about the ins and outs of digital transformation. They discuss the vital role that the human side of business plays in all change management, the power of leading with “Why” and the new developments in technology and systems thinking that are helping the most innovative corporations adapt and stay ahead. Listen to the full episode below. Learn about: 7:08 How to build trust and credibility when leading a transformation 10:21 The importance of listening as a leadership skill 20:10 Untapped opportunities within digital transformations 22:03 How Whirlpool enables cross-functional collaboration 24:37 New technology opportunities leaders should have on their radars Dani leads the Global Information Systems division of Whirlpool, spearheading the household brand’s technology portfolio. Previously, she was vice president and CIO at Brunswick Corporation. Prior to that, she

In this episode of Let Go & Lead, Juan Carlos Cruz, accomplished corporate communications executive and prominent advocate against sex abuse in the Roman Catholic Church, speaks with Maril about the transformative power of truth. They cover how shedding light on the truth of his childhood abuse has helped him grow and thrive; the origins of his advocacy and close friendship with Pope Francis; how purpose and passion beyond work have made him better at his job; and advice for corporate leaders looking to cultivate trust in their cultures and brands. Listen to the full episode below. Learn about: 8:50 The power of speaking your truth 16:01 How passion and purpose outside of work can fuel career success 17:15 The authenticity of Pope Francis’s leadership 22:46 The vital importance of sincerity in modern corporate communication 27:01 Advice for leaders to increase trust in their businesses 29:35 What Juan Carlos believes leaders most need to let go of Juan Carlos Cruz is the author of the 2014 book, El Fin de

In this episode of Let Go & Lead, Shaunta Vaughn, founder of the women’s leadership forum STRIDE, speaks with Maril about learning to lead using your unique talents. They dive into how the process of honing leadership skills differs for women and men, how Shaunta has launched and continued to nurture STRIDE and the importance of having a “personal board of directors” invested in your success to guide you. Listen to the full episode below. Learn about: 12:25 Principles of the “Old Boys” network that women can borrow 14:41 Taking a group from a lunch-and-learn to a formal network 17:15 Why every woman’s leadership journey is sacred 20:57 Choosing the right people for your personal board of directors 23:50 Transactional networking versus building a network  29:34 Letting go of leading from the basis of someone else’s story — Let Go & Lead is a leadership community created by Maril MacDonald, CEO and founder of Gagen MacDonald, more than a decade ago. It explores how leaders inspire change and transformat